RANKMET.COM

Refund Policy

Last Update: 17th November, 2025

Introduction

RankMet LLC is committed to offering high quality digital services that require time, research and strategic expertise. This Refund Policy explains the conditions under which refunds may or may not be issued.

General Refund Principles

Because our services involve manual work, expertise and time investment, most completed services are not eligible for refunds. Once a project has begun, the allocated time, research and work cannot be recovered, even if the client decides to cancel.

Eligibility for Refunds

A refund may be considered under the following situations:
The project has not started
No work, communication or deliverables have been provided
The client requests cancellation within a very short period after payment and before any work has begun
The service purchased was not appropriate for the client’s needs due to a clear misunderstanding that was not caused by the client

Non-Refundable Situations

Refunds are not available under the following conditions:
Work has already started
Any part of the work has been delivered
Research, analysis or initial setup has been completed
Delays caused by the client’s lack of communication
The client changes their mind after work has begun
The client fails to provide required materials
The client decides to switch to a different service or provider
The client has unrealistic expectations not based on service scope

Partial Refunds

Partial refunds are not guaranteed. However, in rare cases where only a very small portion of the work has been performed, RankMet LLC may consider a partial refund depending on the progress and time invested.

Project Cancellation by Client

If a client decides to cancel a project:

They must inform us in writing via email
Work completed up to that point remains billable
No refund is provided for completed work
Any pending work will be stopped immediately

Project Cancellation by RankMet LLC

RankMet LLC reserves the right to cancel a project if:

The client violates terms
The project is found to be harmful, illegal or unethical
The client fails to provide necessary information
The client engages in abusive behavior

If RankMet LLC cancels the project before work begins, the client will receive a full refund. If work has already started, a partial refund may be considered based on the work completed.

Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal/regulatory requirements. When we make significant changes, we will notify you via a notice on our website or other means. Please check this page regularly.

Contact Us

To request a refund, email us at:
Email: info@rankmet.com

Include:

Your full name
Project details
Payment receipt
Reason for the refund request

We will review your request and respond within 3 to 5 business days.